Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request services, contact us, or otherwise communicate with us. This may include:

• Name, email address, and phone number
• Business or property address and service location details
• Payment information (processed securely through third-party providers)
• Communications with us, including emails and phone calls
• Service preferences and project specifications

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our laser cleaning services
• Process transactions and send related information
• Send you technical notices, updates, security alerts, and support messages
• Respond to your comments, questions, and requests
• Communicate with you about services, offers, and events
• Monitor and analyze trends, usage, and activities
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described below:

• Service Providers: We may share information with contractors and service providers who perform services on our behalf
• Legal Requirements: We may disclose information if required by law or in response to valid legal process
• Business Transfers: Information may be transferred in connection with a merger, acquisition, or sale of assets
• Consent: We may share information with your consent or at your direction

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights and Choices

Under Colorado and federal law, you may have certain rights regarding your personal information:

• Access: You may request access to your personal information
• Correction: You may request correction of inaccurate information
• Deletion: You may request deletion of your personal information
• Portability: You may request a copy of your information in a portable format
• Opt-out: You may opt out of certain communications

To exercise these rights, please contact us at alex@ lazercraft.co or (720) 607-0808.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our website. You can control cookies through your browser settings, but disabling cookies may affect website functionality.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn we have collected such information, we will delete it promptly.

9. Colorado Privacy Rights

Under the Colorado Privacy Act (CPA), Colorado residents have additional rights including the right to opt out of targeted advertising and the sale of personal data. LAZERCRAFT does not sell personal data or engage in targeted advertising.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

11. Contact Information